Pricing

Simple pricing.
No per-seat games.

Flat monthly rate. Your whole team uses it. The more tickets you resolve, the more you save versus per-agent tools.

30-day free trial on all plans. No credit card required to start.

🔒 No credit card to trial
⚡ Deploy in one day
🔄 Cancel anytime
👥 Unlimited team seats
Starter
$199/mo

For growing teams ready to automate their first wave of IT tickets.

  • ✓ Up to 100 tickets/month
  • ✓ Email intake (email-to-ticket)
  • ✓ AI triage & auto-resolution
  • ✓ Basic reporting dashboard
  • ✓ 8-hour response SLA
  • ✓ Unlimited team seats
  • ✓ 30-day free trial
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Most Popular
Growth
$399/mo

For mid-market teams that need more volume, API access, and faster SLAs.

  • ✓ Up to 500 tickets/month
  • ✓ Everything in Starter
  • ✓ Priority support
  • ✓ Custom ticket categories
  • ✓ 4-hour response SLA
  • ✓ Full API access
  • ✓ Webhook integrations
  • ✓ 30-day free trial
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Pro
$599/mo

For teams that need enterprise-grade reliability, SSO, and dedicated support.

  • ✓ Unlimited tickets
  • ✓ Everything in Growth
  • ✓ Dedicated support manager
  • ✓ SSO / SAML integration
  • ✓ 1-hour response SLA
  • ✓ Custom integrations
  • ✓ Advanced analytics dashboard
  • ✓ 30-day free trial
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Plan comparison

What's included in each plan

Every plan includes unlimited team seats and a 30-day free trial. Evaluating alternatives? See our Resolvica vs Freshservice comparison →

Feature
Starter
$199/mo
Growth
$399/mo
Pro
$599/mo
Ticket Volume & Intake
Tickets per month
100
500
Unlimited
Email intake (email-to-ticket)
✓
✓
✓
Web form intake
✓
✓
✓
API intake (POST /api/tickets)
—
✓
✓
AI Resolution
AI triage & classification
✓
✓
✓
Auto-resolution (password reset, VPN, etc.)
✓
✓
✓
Custom ticket categories
—
✓
✓
Custom AI workflows & runbooks
—
—
✓
Support & SLA
Response SLA
8 hours
4 hours
1 hour
Support channel
Email
Priority email
Dedicated manager
Onboarding assistance
Self-serve
Guided
White-glove
Integrations & Security
Webhook integrations
—
✓
✓
SSO / SAML integration
—
—
✓
Custom integrations
—
—
✓
Analytics & Reporting
Basic reporting dashboard
✓
✓
✓
Advanced analytics & trends
—
✓
✓
Custom analytics & export
—
—
✓
Enterprise

Need more than 500 tickets/mo?

Custom contracts, volume discounts, dedicated infrastructure, advanced compliance (SOC 2, HIPAA), and SLA guarantees for large IT teams. Book a call and we'll scope it out.

📅 Book a Demo Contact Sales
📊 Resolvica vs ServiceNow →

Frequently asked questions

When you click "Start Free Trial" you'll go through checkout but won't be charged for 30 days. You can cancel before day 30 and pay nothing. If you choose to continue, your first charge happens on day 31. No hidden fees, no commitments.
We'll alert you when you hit 80% of your limit. If you exceed it, we don't cut you off — tickets continue flowing, and we'll reach out to discuss upgrading your plan. Overage charges are only applied after a conversation, never as a surprise on your invoice.
Most teams are live in under a day. The basic setup — email intake and AI triage — takes about 15 minutes. More advanced workflows (custom categories, webhook integrations) typically take a few hours. Growth and Pro customers get guided onboarding to accelerate this.
It can — or it can work alongside your existing tools via webhooks. Many teams use Resolvica as a front-line AI layer that auto-resolves 60%+ of tickets, and only passes the complex ones to Jira, Zendesk, or Freshservice. We have API and webhook support on Growth and Pro for these integrations.
Your ticket data is isolated per organization and never shared between customers. Data is encrypted in transit (TLS 1.3) and at rest. We do not use your ticket content to train AI models. Pro plan customers can request a data processing agreement (DPA) for compliance purposes.
Yes. Cancel anytime, no questions asked. Upgrades take effect immediately (prorated). Downgrades take effect at the next billing cycle. We don't lock you into annual contracts unless you specifically want one (annual plans get 2 months free — email us).